Ordinarily, the steps I would use to create a PDF from say Outlook or Excel, would beģ) select filename and location and click saveĤ) "Creating Adobe PDF" box appears listing 1 item remaining and then disappears.ĥ) error message saying "microsoft Outlook/Excel has stopped working" Check online or restart. I can however produce a PDF by using the Adobe Printer. PDF Maker was unable to produce the Adobe PDF" then I get an error message "An unexpected error occured. If I try to create a PDF from the Adobe Acrobat "create" menu, and select an excel file, it briefly opens excel and then crashes.
My providers have already tried a repair of Adobe and a repair of Office 365, and neither of these solved the problem. I am working on Windows Server 2012 R2 as it's a hosted windows environment. Let us know how it goes and share your observations. What happens when you create a PDF from the Acrobat's File menu? Would you mind sharing the workflow/steps you are taking to create the PDF files from the Word/Excel/Outlook? Please enable the protected mode after the testing. Click OK, restart the application and check. You may also try the solutions shared in this article and let us know if that works for you: Īre you on a Mac or Windows machine and what is the version?įor testing purposes, please disable the 'Protected Mode at startup' from Edit>Preferences>Security(Enhanced). Reboot the machine again and try creating a PDF using the Adobe PDFMaker add-in. Please repair the installation files of Acrobat (for Windows machine) once from the help menu>select repair installation, reboot the machine after the repair.Īlso, update and repair the Office once, check for any pending updates of OS as well and install all the mandatory and optional updates. I hope you are doing well and sorry for the trouble you had.
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